Terms & Conditions

1. General Information

These Terms & Conditions outline your rights and responsibilities when using the services provided by Beyond Imaginations. By accessing and using our website or booking a travel service with us, you agree to the following:

• The information provided on this website is for general informational purposes. While we aim to provide accurate and up-to-date details, we do not guarantee the completeness, accuracy, or reliability of any content.

• These Terms & Conditions may be updated or changed at any time, and it is your responsibility to review them regularly.

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2. Booking and Payment

• Booking Process: All travel bookings made through our website or via our agents are subject to availability and confirmation by Beyond Imaginations.

• Payment Requirements: Upon booking, you may be required to pay a deposit or full payment. Specific payment details will be communicated during the booking process. Final payments must be made before the start of your trip unless otherwise stated.

• Accepted Payment Methods: We accept payments through [list accepted methods such as credit/debit cards, online payment systems, wire transfers, etc.].

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3. Cancellations and Refunds

• Cancellation Policy: If you need to cancel your trip, you must notify Beyond Imaginations in writing. Each booking has a cancellation policy that will be communicated to you at the time of booking.

• Cancellation Fees: Depending on the timing of the cancellation, cancellation fees may apply, which will be calculated based on the booking terms and agreements with our suppliers (airlines, hotels, etc.).

• Refund Process: Any eligible refunds will be processed according to the cancellation policy and terms set by our suppliers. We do not offer refunds for missed or unused portions of travel (e.g., missed flights or activities).

• Non-refundable Items: Some services, such as flight tickets or special promotions, may be non-refundable. Please review these terms at the time of booking.

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4. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance that covers trip cancellations, medical emergencies, lost luggage, and other unforeseen events. Beyond Imaginations Travel Agency is not responsible for any costs or issues related to the lack of travel insurance.

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5. Travel Documents

• Travel Documentation: It is your responsibility to ensure that you have the necessary and valid documentation for your trip, including passports, visas, and other required travel documents.

• Responsibility for Entry Requirements: Beyond Imaginations is not responsible for any issues related to the inability to enter a country due to improper documentation or non-compliance with the entry requirements of your destination.

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6. Health and Safety

• Health Requirements: It is your responsibility to ensure that you meet all health and vaccination requirements for your destination, including any COVID-19-related regulations.

• Special Requirements: If you have any special medical needs, dietary restrictions, or disabilities, please inform us at the time of booking, and we will make reasonable accommodations where possible.

• Health Emergencies: Beyond Imaginations is not liable for any health-related issues, emergencies, or accidents during your trip.

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7. Liability and Responsibility

• Third-Party Service Providers: Beyond Imaginations Travel Agency acts as an intermediary between you and third-party service providers (e.g., airlines, hotels, tour operators). We are not responsible for any services provided by these third parties, nor for any cancellations, delays, or other disruptions.

• Limitation of Liability: To the maximum extent permitted by law, Beyond Imaginations Travel Agency will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

• Loss or Damage: Beyond Imaginations Travel Agency is not responsible for any loss or damage to your property, including lost luggage or personal items during your trip.

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8. Force Majeure

Beyond Imaginations is not liable for failure or delay in the performance of our obligations due to unforeseen circumstances beyond our control, including but not limited to natural disasters, pandemics, acts of terrorism, strikes, or civil unrest. In such cases, we will work to provide alternatives or reschedule your trip if possible but will not be liable for refunds or compensation.